FAQ – Home Dog Boarding

 

Frequently Asked Questions

  • Can I visit you before booking to see what it’s like?
    • Yes, we request that you visit us before deciding so that your dog can be introduced to us and so you may view where your dog will be staying, sleeping, etc..
  • Will my dog need to be vaccinated?
    • Yes, your dog will need to be up to date with their vaccinations, and you will need to bring their vaccination card with them when they stay.
  • Will my dog receive their normal walks and routine?
    • We will discuss your dog’s requirements with you and take details of their usual walks and routine.  We will stick to their routine as close as possible.
  • Will you feed my dog their usual food?
    • Yes, as you will bring their food with you.   We will feed them as per your instructions.
  • What happens if my dog becomes ill during their stay?
    • We will contact either yourself or your emergency contact, and will visit your chosen vet to seek medical assistance.  If your vet is unavailable, we will take your dog to our local vet where we are registered.  We also have access to a 24 hour vetline where we can speak to vetinary nurses for advice.
  • What do I need to bring along for my dog’s stay?
    • Please bring their vaccination card, bedding, food (+ bowls), treats, lead, collar, harness, toys, medication (if applicable) and anything else which you wish to bring.  We recommend that you bring something with your scent on it to act as a kind of comfort blanket for your dog.
  • Do you have a secure garden?
    • Yes, we have a small, paved/grassed back garden which is fully secure.
  • Do you board dogs from different families at the same time?
    • Generally we do not board dogs from different families.  However, we may be able to accommodate dogs from different families at the same time, only with written consent from both families, and at least two trial meetings of the dogs together to ensure they get along.
  • Do you have any resident pets?
    • No, we have no pets of our own.
  • Will my dog be groomed?
    • We will maintain your dog’s usual grooming routine – i.e, brushing etc, and we will discuss these requirements with you upon booking.  We do not provide professional grooming services.
  • Are you able to administer my dog’s medication?
    • We are happy to administer your dog’s medication.  However, if it is something particuarly complicated, or your dog is uncooperative when medicating, we will discuss these points with you prior to booking to see if we are able to accommodate your needs.
  • Can you drop my dog off back to my home at the end of their stay?
    • Yes, we offer a Drop Off service and can bring your dogs back home to you at the end of their stay. We do not currently offer a collection service.
  • Where are you located?
    • We are based in Gorleston, which is near Great Yarmouth and Lowestoft.  Please check out our Google Maps reference for more details.